SERVICE

 

1 - Call or email us to book an initial consultation/survey. 

2 - Have a look at which fireplace or stove you prefer and discuss the suitability with your surveyor.

 

3 - Our surveyor will provide you with a quote, and book a date for fitting.

4 - Royal Fireplaces we will fit your fireplace in around 8 - 10 hours and show you how to take care of it! 

FAQ's

 
 
How far will you travel?

 

Royal Fireplaces have worked in many homes across the Cambridgeshire, Lincolnshire, Leicestershire and North/West Norfolk region, including: Peterborough, Whittlesey, Cambridge, Ely, Chatteris, Market Deeping, Bourne, Stamford, Kings lynn, Wisbech, Downham Market, Spalding, etc.

Do you have liability insurance in case of damage to my property?

Royal Fireplaces have our own Liability Insurance in place in case of any mishaps. However as a Professional company with 27 years of experience we endeavour to do our best in providing a reliable, safe service and looking after your home.

 

Do you offer a warranty?

Royal Fireplaces provide a 12 month warranty on any work completed. Manufacturers warranty applies on each fireplace, which varies from product to product.

How long will the fitting take?

 

Each fitting is a new situation and will be treated as such, therefore fitting times will vary depending on a number of variables. However, Royal Fireplaces can give a rough estimate of 10 hours on a standard fitting.

 

Do you provide after care services such as chimney cleaning?

 

Royal Fireplaces works with a number of reliable, trusted contractors who are able to provide after care service and advice for your fire, or other services linked to your home, including chimney sweeping services, flooring services, roofing suppliers and painter/decorating services.

 

 

What if I don't have a chimney?

 

Royal Fireplaces can offer you a full service from design through to completion. Not having a chimney is not a problem, and there are plenty of options available which will be explained to you when our surveyor completes their initial visit.

 

T's & C's

 

 

No returns. Deposit required upon placing order. All deposits and payments are non refundable. Balance due on day of completion. All goods remain property of royal fireplaces until full payments made. 12 month warranty on any work completed. Manufacturers warranty applies on each fireplace, which varies from product to product. Please ask us for more information on warranty when considering which product you would like for your home.

Contact Us

07739 754534 

info@royal-fireplaces.co.uk

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